Check-In and Check-Out:

  • Check-in time: 3:00 PM
  • Check-out time: 12:00 PM

Early Check-In and Late Check-Out:

Early check-in and late check-out are subject to availability and may incur additional charges. Please contact our front desk staff for arrangements.

Payment Policy:

  • We accept Visa, Mastercard, and cash payments.
  • Payment is required upon check-in, and a valid credit card must be presented for incidental charges.

Cancellation Policy:

Our cancellation policy varies depending on the type of reservation and booking channel. Please refer to your booking confirmation or contact our reservations team for specific details.

No Smoking Policy:

Mandela Court Suites Grenada is a smoke-free hotel. Smoking is prohibited in all indoor areas, including guest rooms and common areas.

Pet Policy:

We regret that pets are not allowed in our hotel, with the exception of service animals as required by law.

Damages and Theft:

  • Guests will be held responsible for any damages to the hotel property caused by them during their stay.
  • The hotel is not responsible for any loss or theft of personal belongings.

Quiet Hours:

To ensure a peaceful environment for all guests, quiet hours are observed from 10:00 PM to 7:00 AM. We kindly ask all guests to respect these hours.

Pool Rules:

  • The pool area is open 24 hours per day.
  • Children under the age of 12 must be accompanied by an adult in the pool area.
  • Glass containers and food are not allowed in the pool area.

Guest Conduct:

  • We expect all guests to conduct themselves in a respectful manner towards fellow guests and hotel staff.
  • Any behaviour deemed inappropriate or disruptive may result in eviction from the premises without refund.

Emergency Procedures:

In the event of an emergency, please follow the instructions provided by hotel staff and familiarize yourself with the nearest exits and emergency evacuation routes.


Mandela Court Suites Grenada is committed to providing accessibility for all guests. Please inform us of any special requirements or requests to ensure we can accommodate your needs.

Feedback and Concerns:

We value your feedback and strive to continuously improve our services. If you have any concerns or feedback during your stay, please don't hesitate to contact our front desk staff.